Ziff Digital Privacy Policy

Ziff Digital is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We take privacy seriously and are committed to protecting your personal information.

This Policy explains:

1. The kind of personal information we collect and hold
2. How we collect and hold personal information
3. The purposes for which we collect, hold, use and disclose personal information
4. Whether we disclose personal information to overseas recipients
5. How we keep your personal information safe
6. How you can access, update and correct your personal information
7. How you can make a privacy complaint

The kind of personal information we collect

The information we collect from you may include:

• Your name, address, date of birth, email address and phone number
• ABN and business details
• Details of your interactions with us
• When you visit our website - your IP address, location information and browsing activity (some collected via cookies)

How Ziff collect personal information

We collect personal information when you:

• Contact us or use our services
• Visit our website
• Subscribe to our mailing list
• Apply for a position with us

We may also collect personal information from third parties such as referral partners, lead generation services, and professional networking platforms like LinkedIn.

How we use your personal information

We use your personal information to:

• Provide our services to you
• Manage our relationship with you
• Contact you when we need to tell you something important
• Improve our services and your experience with us
• Send you marketing communications (with your consent)
• Comply with laws and assist government agencies
• Manage our business

Use of Artificial Intelligence (AI)

Ziff Digital may use AI tools to support our internal processes and improve service delivery. When using these technologies, your information may be processed through third-party AI providers. We take reasonable steps to ensure this processing complies with this Policy. The handling of your data by third-party AI providers is subject to their respective privacy policies.

Disclosure to overseas recipients

Sometimes we may send your information overseas, including to service providers who store data or operate outside Australia (such as US-based cloud providers). When we do this, we ensure appropriate arrangements are in place to protect your personal information.

Keeping your personal information safe

We use secure systems and processes to hold your personal information, and our team is trained to keep your information safe and secure.

Cookies and website analytics

Our website uses cookies to improve your browsing experience. We also use Google Analytics to understand visitor traffic. You can adjust your browser settings to block cookies, though this may affect website functionality.

Direct marketing

We may send you marketing communications about our services if you have consented to receive them. You can opt out at any time by following the unsubscribe instructions in any communication or by contacting us.

Accessing, updating and correcting your personal information

You can:

• Contact us and ask to view your personal information
• Ask us to correct or update any personal information we hold

Making a privacy complaint

If you have a concern or complaint about your privacy, please contact us and we will try to resolve it.

If you're not satisfied with how we handle your complaint, you can contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au

How to contact us

If you have questions about this Privacy Policy or our handling of your personal information, please contact via our contact form.